Privacy policy

Who We Are

HealthyStay Nursing Home is located at Lincoln Road, Skegness, Lincolnshire, PE25 2EA. We are the controller of personal data you provide to us, meaning we are responsible for deciding how and for what purposes your personal data is used.

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What Information We Collect

We may collect and process the following types of personal data:

• Your name, address, postcode, email address, and telephone number when you contact us or complete enquiry forms.

• Details you provide in messages or feedback submitted via our Contact form.

• Personal details included in any CVs you send us.

• Technical information such as your IP address, browser type and version, time zone setting, operating system, and platform.

• Information about your visits to our website, including page interaction, visit duration, and navigation paths.

• Data gathered from cookies and analytics tools (such as Google Analytics), including browsing activity and search history.

 

How We Collect Your Data

We collect your personal data:

• Directly, when you provide it to us (e.g., by filling out forms or contacting us).

• Indirectly, through automated technologies such as cookies and analytics tools.

 

How and Why We Use Your Data

We only use your personal data when permitted by law, including:

• With your consent.

• To comply with legal and regulatory obligations.

• To perform or prepare to enter into a contract with you.

• For our legitimate interests (such as responding to enquiries, improving our services, or marketing), provided these are not overridden by your rights and interests.

We may use your data to:

• Respond to your enquiries and requests.

• Provide information or services you request.

• Customise our website and services to your preferences.

• Analyse website usage and improve our services.

• Send you newsletters or marketing information if you have consented.

• Protect the security of our systems and data.

• Update and enhance customer records.

• Comply with legal and regulatory requirements.

 

Cookies and Analytics

We use cookies and analytics tools (including Google Analytics) to understand how visitors use our website, improve user experience, and support our marketing efforts. These tools may collect information such as your location, browsing activity, and device information. You can manage your cookie preferences through your browser settings.

 

How We Share Your Data

We may share your personal data with:

• Our group companies and trusted third-party service providers who support our operations.

• Business partners, suppliers, and sub-contractors as necessary to deliver our services.

• Analytics and search engine providers to improve our website.

• Prospective buyers or sellers in the event of a business sale or acquisition.

• Regulators or law enforcement agencies if required by law.

We will never sell your personal data to third parties for marketing purposes.

 

How We Protect Your Data

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Access to your information is restricted to those who need it for legitimate business purposes.

 

How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

 

Your Rights

You have the right to:

• Access your personal data and receive a copy.

• Request correction or deletion of your data.

• Object to or restrict our processing of your data.

• Withdraw your consent at any time (this will not affect the lawfulness of processing before withdrawal).

• Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you have concerns about how we handle your data.

 

How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out to: info@healthystay.com